FAQs

  • What Will I Get In My Funbox?

    Funbox is packed with 5-10 hand picked items which could be anything from a t-shirt or beenie, to a dvd or zine, to wax, bearings or hardware and that doesn’t even scratch the surface!

  • When Will I Receive My First Funbox?

    Funbox ships every month, mid-month. If you sign up after the 20th, your first box will ship the following month between the 10th and the 20th. 

  • How Do Refunds Work?

    All purchases are final sale and nonrefundable. We do not currently accept returns of any Funbox, and any Funbox returned by a customer will not be eligible for a refund. In the case that your Funbox does not arrive, Funbox must be notified in writing within 4 weeks of receiving your tracking information. If Funbox is not notified within that time frame, we can no longer be held accountable for the missing items and will not be able to offer a replacement or refund. Note it may take 2 weeks to fulfill. All refunds are granted at the sole discretion of Funbox monthly.

  • What If I Need To Update My Card Information Or Shipping Information?

    When you sign up, you will receive and email to set up your personal Funbox account. You can login to your account by clicking “my account” in the top menu. 

  • What's your cancellation policy?

    Funbox subscriptions renew automatically. Multi-month subscription plans cannot be refunded during the subscription period. To cancel your subscription log into your account by clicking "My Account" in the top navigation. Then choose "Manage Subscription" 

  • What If An Item In My Funbox Is Broken?

    No biggie! Email us at customerservice@funboxmonthly.com. We will be happy to send you a new one. We may ask for a photo of the broken item.

  • When Will My Card Be Charged?

    You will be charged upon sign up and then between the 1st and 5th of the month on the interval of your chosen subscription. 

  • Will There Be A Tracking Number When My Funbox Ships?

    Yes, you will receive an e-mail when your first Funbox ships and each month after that. 

  • Where Can I Get More Of An Item I Received In My Funbox?

    Stay tuned for our online store!